Shipping & Returns
FREE SHIPPING ON ALL ORDERS OVER £25 in the UK
Simple, No Fuss and Free Delivery… Just The Way We Like It!
We offer free shipping on all orders over £25 in the UK, which can take between 3-5 working days to arrive, you can also select Royal Mail Signed for which also gets you priority picking, these orders are sent out the same day if ordered before 15:00hrs, this is not guaranteed next day, for next day guaranteed delivery please select Royal Mail Special Delivery.
International orders have a flat rate shipping charge of £9.99, also available to our international customers is Airsure, this is a much quicker shipping option and provides you with tracking to your door.
*Certain products from the Pro Vaping Modware and other premium products do not qualify for free shipping and can only be sent out using Royal Mail Special Delivery, this will automatically be added at checkout.
Any products that do not qualify for free shipping or products that are not eligible for returns will be clearly indicated.
– Standard First Class Delivery in the UK – £2.95
– First Class Recorded Delivery in the UK – £3.95
– Free Delivery on orders over £25
– Special Delivery (Mon-Fri) – £6.99
– International Delivery – £9.99
Please contact us via our support page and we will arrange your hassle free return.
Unwanted items or if you change your mind – Please return to us unopened in the original packaging within 14 days for a full refund. Please note that this does not cover postage and only the price of the item itself will be refunded.
Faulty items – Please return in the original packaging within 30 days of the purchase date.
Coils – Inform us within 24 hours of receiving thew product if your product is faulty on arrival and we will provide a full refund.
Please note that certain products including eLiquid cannot be returned due to possible contamination.