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How do I return an item? In the event that you are unhappy with your purchase we would like to be given the opportunity to put that right. Please take the time to contact us at enquiries@ifancyone.com to give us a full description of your issue. To help speed up the process it would be helpful if you include order numbers and any other information you feel is relevant. Just to reiterate the fact that the cartridges and atomizers are classed as consumable parts to your e-cigs and the lifespan varies greatly between user vaping habits. This is not a get out clause for us, it is a well known fact in the electronic cigarette community about the variable lifespan of the components. There is plenty of information on electronic cigarette forums and it is a great place to gather information about ecig pros and cons. Take the opportunity to learn from the experiences of hardcore vapers who have been kind enough to share their views. However if you do not find the information you need to put your mind at rest about your particular model then get in touch and our helpful team will endeavour to help. We will make a decision rapidly about your concern |